FAQs
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Where do you ship from?
Where do you ship from?
We are a global company with factories and warehouses all over the world. Most of our packages are shipped from Asia as that is where the inspiration for our designs originate.
How long does shipping take?
How long does shipping take?
Most products are delivered in 1 - 2 weeks once it ships.
Do you offer international shipping?
Do you offer international shipping?
We ship globally!
Can I change or cancel my order after placing it?
Can I change or cancel my order after placing it?
As long as you message us within 24 - 48 hours, we should be able to make adjustments.
What's your return policy?
What's your return policy?
If you're not happy for any reason, you can send your product back to us for a full refund (there's no time limit), no questions asked.
What if my item arrives damaged or incorrect?
What if my item arrives damaged or incorrect?
If we can't change your order with our magick, we'll simply send you a replacement, free of charge.
How do I request a return or exchange?
How do I request a return or exchange?
Simply click on the "Contact" page and fill that form out. Or send us a DM on our socials.
Are your items ethically made?
Are your items ethically made?
Yes! We also believe in leaving the smallest carbon footprint possible so all of our processes are done ethically and with the environment in mind.